Department for Work and Pensions: Correspondence
Commons · Question 43938 · Tabled 3 Apr 2025 · Department for Work and Pensions · Official record
Answered 11 Apr 2025
Question
Asked by Alex Sobel
To ask the Secretary of State for Work and Pensions, if her Department will provide guidance to customer service teams to ensure that written responses are available upon request.
Answer
Answered by Andrew Western, 11 Apr 2025
Customers can contact DWP by telephone or post, face to face and via digital channels. DWP continues to develop services that are easy to find and navigate, ensuring that the people feel confident and protected when they are relying on us. The department ...