Written questions

Valuation Office Agency

Commons · Question 42865 · Tabled 31 Mar 2025 · Treasury · Official record

Answered 8 Apr 2025

Question

Asked by Navendu Mishra

To ask the Chancellor of the Exchequer, what steps her Department is taking to (a) reduce the backlog at the Valuation Office Agency (VOA) and (b) improve the efficiency of VOA services.

Answer

Answered by James Murray, 8 Apr 2025

The Valuation Office Agency (VOA) is currently on target to deliver the next business rates revaluation in 2026 across England and Wales. The VOA is committed to continually learning and further improving its services. It is replacing IT systems with mode...