Written questions

Financial Ombudsman Service

Commons · Question 41404 · Tabled 26 Mar 2025 · Treasury · Official record

Answered 2 Apr 2025

Question

Asked by Mark Garnier

To ask the Chancellor of the Exchequer, what the (a) scope and (b) remit is of the Treasury review into Financial Ombudsman Service.

Answer

Answered by Emma Reynolds, 2 Apr 2025

The Treasury will examine whether the Financial Ombudsman Service (FOS), is delivering its role as a simple, impartial dispute resolution service which quickly and effectively deals with complaints against financial services firms, and which works in conc...