Teachers' Pensions
Commons · Question 41399 · Tabled 26 Mar 2025 · Department for Education · Official record
Answered 1 Apr 2025
Question
Asked by Mark Garnier
To ask the Secretary of State for Education, what assessment her Department has of the adequacy of the range of communication methods used by Teachers' Pensions to contact their customers.
Answer
Answered by Catherine McKinnell, 1 Apr 2025
Teachers’ Pensions employs a wide range of communication methods to contact members of the scheme, including via member portal, website, telephone contact centre, webchat, text messaging, post, email and social media platforms.The department regularly rev...