Written questions

General Practitioners: Internet

Commons · Question 40089 · Tabled 20 Mar 2025 · Department of Health and Social Care · Official record

Answered 26 Mar 2025

Question

Asked by Vikki Slade

To ask the Secretary of State for Health and Social Care, what steps his Department plans to take to help retain alternatives to digital booking systems for GP appointments for those that cannot access online systems.

Answer

Answered by Stephen Kinnock, 26 Mar 2025

We understand that not all patients can or want to use online services. The GP Contract is clear that patients should always have the option of telephoning or visiting their practice in person, and all online tools must always be provided in addition to, ...