Legal Ombudsman
Commons · Question 36526 · Tabled 7 Mar 2025 · Ministry of Justice · Official record
Answered 17 Mar 2025
Question
Asked by Julia Buckley
To ask the Secretary of State for Justice, what recent assessment she has made of effectiveness of the Legal Ombudsman in processing complaints in a timely manner.
Answer
Answered by Sarah Sackman, 17 Mar 2025
The Legal Ombudsman (LeO) plays an important role in ensuring consumers of legal services have access to an independent and effective complaints resolution process. It has been on a challenging journey to improve performance over recent years, having redu...