Written questions

Pension Credit: Internet

Commons · Question 36401 · Tabled 7 Mar 2025 · Department for Work and Pensions · Official record

Answered 14 Mar 2025

Question

Asked by Wendy Morton

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce potential barriers to accessing Pension Credit for pensioners who do not have access to digital services or face challenges with online applications.

Answer

Answered by Torsten Bell, 14 Mar 2025

The Department is in the process of modernising the Pension Credit delivery and consideration of accessibility, having previously introduced online claims, in addition to telephone and paper claims. Claims for Pension Credit can be made online at: www.gov...