Postal Services
Commons · Question 32425 · Tabled 21 Feb 2025 · Department for Business and Trade · Official record
Answered 3 Mar 2025
Question
Asked by Marie Goldman
To ask the Secretary of State for Business and Trade, what assessment his Department has made of recent trends in Royal Mail’s postal service deliveries times; and what steps the Government is taking to ensure that customers receive a reliable and timely
Answer
Answered by Justin Madders, 3 Mar 2025
It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards, and to decide how to use its powers to investigate and take enforcement action. In December 2024, following its investigation of Royal Mai...