Financial Ombudsman Service: Fees and Charges
Commons · Question 31912 · Tabled 21 Feb 2025 · Treasury · Official record
Answered 26 Feb 2025
Question
Asked by Mark Garnier
To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of the Financial Ombudsman Service’s decision to introduce a £250 charge for claims management companies to refer cases.
Answer
Answered by James Murray, 26 Feb 2025
The Government recognises that many professional representatives, including claims management companies, provide a valuable service to consumers by supporting them to make financial services redress claims. However, there are examples of poor behaviour fr...