Written questions

County Courts: Public Appointments

Commons · Question 31400 · Tabled 12 Feb 2025 · Ministry of Justice · Official record

Answered 24 Feb 2025

Question

Asked by Ayoub Khan

To ask the Secretary of State for Justice, what assessment she has made of the potential impact of appointment-only counter service at County Courts on the accessibility of the court system.

Answer

Answered by Sarah Sackman, 24 Feb 2025

Appointment-only counters have been in operation within HMCTS since 2012. Equality Impact Assessments were undertaken in line with ‘the framework for the Provision of Front Office Service in the County Courts (2008)’ which details the minimum standards fo...