Written questions

Revenue and Customs: Internet

Commons · Question 29799 · Tabled 6 Feb 2025 · Treasury · Official record

Answered 13 Feb 2025

Question

Asked by Julia Buckley

To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of the accessibility of HMRC online services for older people with limited forms of ID.

Answer

Answered by James Murray, 13 Feb 2025

Users may gain access to HMRC online services by signing up for a Government Gateway account.A new Government Gateway account can be created with only an email address with no documentation required. The customer is provided with a unique username (Govern...