Universal Credit: Disability
Commons · Question 27071 · Tabled 28 Jan 2025 · Department for Work and Pensions · Official record
Answered 3 Feb 2025
Question
Asked by Ben Coleman
To ask the Secretary of State for Work and Pensions, if she will take steps to ensure that Universal Credit advisers are aware that payments should be backdated when a change of circumstances relates to the award of a disability benefit.
Answer
Answered by Sir Stephen Timms, 3 Feb 2025
All DWP new entrant work coaches and case managers receive job role specific technical learning, which covers backdating. As changes of circumstances are notified, the Universal Credit system calculates many payments due automatically. Case Managers are s...