Department for Work and Pensions: Technology
Commons · Question 19421 · Tabled 11 Dec 2024 · Department for Work and Pensions · Official record
Answered 18 Dec 2024
Question
Asked by Matt Vickers
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to use technology to improve its productivity.
Answer
Answered by Andrew Western, 18 Dec 2024
As part of the Department’s ongoing transformation, we are increasing our use of automation, improving our underlying technology, and increasing the number of citizen self-service opportunities where it is appropriate to do so, meaning that, despite incre...