Written questions

Prisoners: Telephone Services

Lords · Question HL2894 · Tabled 26 Nov 2024 · Ministry of Justice · Official record

Answered 10 Dec 2024

Question

Asked by Lord Farmer

To ask His Majesty's Government what plans they have to reform the prisoner telephony contract with the external commercial provider so that inmates are subject to the same terms and conditions as customers in the community.

Answer

Answered by Lord Timpson, 10 Dec 2024

The current supplier of the telephony service provides a service within the public prison estate which is not directly comparable to the services they provide to their customers in the community. In the prison estate, they also provide the network infrast...