Universal Credit
Commons · Question 12734 · Tabled 5 Nov 2024 · Department for Work and Pensions · Official record
Answered 11 Nov 2024
Question
Asked by Mary Glindon
To ask the Secretary of State for Work and Pensions, if she will take steps to (a) advise claimants migrating to Universal Credit from legacy benefits to check whether their eligibility for NHS Help with Health Costs will change and (b) include this advic
Answer
Answered by Sir Stephen Timms, 11 Nov 2024
Jobcentre staff recognise that not all customers are aware of other financial help they may be entitled to. In such cases staff will signpost customers to online financial support. We do not have plans to include this advice in migration letters. User res...