Railways: Complaints
Commons · Question 8971 · Tabled 14 Oct 2024 · Department for Transport · Official record
Answered 22 Oct 2024
Question
Asked by Nick Timothy
To ask the Secretary of State for Transport, what data her Department holds on the number of passenger complaints for each railway franchise in each of the last 10 years.
Answer
Answered by Simon Lightwood, 22 Oct 2024
Information on the number of passenger complaints for each railway franchise can be found online at: https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/table-4100-complaints-closed-by-operator/ . Note that this...