Written questions

Pension Credit

Commons · Question 4775 · Tabled 9 Sep 2024 · Department for Work and Pensions · Official record

Answered 16 Sep 2024

Question

Asked by Alex Sobel

To ask the Secretary of State for Work and Pensions, if he will make an assessment of the potential merits of (a) simplifying and (b) automating the process to apply for Pension Credit.

Answer

Answered by Emma Reynolds, 16 Sep 2024

The Department continues to assess the Pension Credit service. This led to the introduction of the online claim process, providing customers with a convenient alternative claim route, alongside the existing telephony and paper application methods. As the ...