Written questions

NHS: Internet

Lords · Question HL866 · Tabled 9 Sep 2024 · Department of Health and Social Care · Official record

Answered 20 Sep 2024

Question

Asked by Lord Birt

To ask His Majesty's Government whether they plan to review the ease of use of NHS online apps for making appointments with GP surgeries for flu and other jabs.

Answer

Answered by Baroness Merron, 20 Sep 2024

We are currently reviewing how to improve access to general practice (GP) appointments, including vaccination appointments accessed through the NHS App. NHS App teams undertake continual rounds of user testing and data monitoring on how the online booking...