Relationship between Social Security Scotland and the DWP
01 Jun 2026 · Commons Chamber · 15 speeches · Official record
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I congratulate the hon. Lady on securing this debate-I spoke to her about it beforehand, just as I spoke to you, Madam Deputy Speaker. In Northern Ireland we see the same breakdown in communication, the same bureaucratic black holes, and the same administrative friction when trying to cross-reference entitlements between devolved local structures and the central DWP database. Vulnerable carers and elderly citizens transitioning to the state pension are being left without income, simply because f... Full speech
Speaker
Motion made, and Question proposed, That this House do now adjourn.- ( Gen Kitchen .) Full speech
My hon. Friend makes an important point. I do not want to get into a tit-for-tat, in terms of determining responsibility between the Westminster Government and the Scottish Government, but it is certainly fair to say that the agency agreements we have entered into have been extended, in some cases on more than one occasion. That can lead to it taking a protracted amount of time for us to deliver as we would hope, and in the most aligned way possible. Full speech
In addition to all your work in the Chair, Madam Deputy Speaker, and so much behind the scenes, you are also a constituency MP. Like me, like the Minister, and like the other Members here this evening, you will be written to by your constituents, and I am sure that you and your team will know how incredibly frustrating it is when we cannot get Government systems right. That is why we are here this evening, and I hope the Minister will provide some constructive responses about departmental improv... Full speech
I want to put on record that the Minister for Social Security and Disability has been very keen to work with me to understand the problems we have, and I have been very grateful for the support. We are looking at the fact that the issues are still happening, and I am grateful to the Minister for taking an interest in that. Full speech
I understand that. I am the Minister with responsibility for the relationship with the Scottish Government and, therefore, Social Security Scotland, so if the hon. Lady would be kind enough to let me know about the issues, too, I would be very happy to see what we can do to seek a resolution. I think it would be helpful to set out a little bit of the background and context to this issue, before saying what I am able to say about the peculiarities of the system that she highlights, and the impact... Full speech
If it is okay with the hon. Lady, I will come to the broad thrust of the problem she has identified later in my speech. It is quite complex, in that there are also some challenges in this space in England and Wales that were identified by the Sayce review, but I will say a little bit more about that in a moment. There is also continued ministerial engagement between the UK and Scottish Governments through the joint ministerial working group on welfare. That is a long-standing forum, providing ov... Full speech
I thank the Minister for giving way-he is always constructive and helpful, and we look forward to his contribution and his answers, which I am sure will help the hon. Member for North East Fife (Wendy Chamberlain) and others. I know the debate is about Scotland, but as I have mentioned, we are having similar problems in Northern Ireland. If we highlight our problems to the Minister, will he take them on as well? Full speech
Let me begin by saying that I hope the hon. Member for North East Fife (Wendy Chamberlain) saw me taking extensive notes. The speech I was planning to give is perhaps not as bespoke to the issues that she raises as she would like, so at the outset I will make it clear that if she wants to escalate specific cases to me, I am very happy to have a look at them. She has clearly been escalating cases through the usual channels to departmental complaints teams and so on. Full speech
My hon. Friend tempts me. I agree that it is not alone in being a national scandal up in Scotland-if, indeed, that is what it is. For the purposes of seeking to maintain a constructive relationship with my counterparts in Scotland, I may swerve the broader steer of that question. The focus should always be on ensuring that both systems work for those who use them, and that people get a clear, reliable and efficient service, even if they receive support from both DWP and Social Security Scotland. Full speech
I congratulate the hon. Member for North East Fife (Wendy Chamberlain) on raising a very important issue that our constituents face. Does the Minister agree that the prolonged confusion and delay in Social Security Scotland taking over the administration of devolved benefits from the DWP has contributed to a sense of confusion among people about who is responsible for providing the support that they receive? Full speech
I congratulate the hon. Member for North East Fife (Wendy Chamberlain) on the debate she has had tonight. I also congratulate my hon. Friend the Member for Ayr, Carrick and Cumnock (Elaine Stewart) on her new position in the Department. Does the Minister agree that at £600 million-or the cost of 5,000 motorhomes-the set-up of Social Security Scotland is a national scandal? Full speech
I agree with the hon. Member, and it is important to remember that on many occasions we are talking about our most vulnerable constituents. No doubt there is an onus on us as MPs, and indeed on the Government in Westminster, but Administrations in other parts of the UK also have a responsibility to ensure that they are working as constructively as possible. I understand that the Department has recently recruited more complaints handlers, which I hope will go some way to improving things. I have ... Full speech
I certainly will. As I said earlier, I am the Minister responsible for devolution, and I have regular conversations with Gordon Lyons, the Minister for Communities. I am very happy to pick up any specifics, where there are kinks that need to be ironed out. I am happy to do that for any Member. By March this year, DWP had completed its role in the transfer to Social Security Scotland of customers in receipt of four major devolved benefits. That involved around 730,000 benefit awards for personal ... Full speech
I thank the Minister for giving way again. Does he agree that the problem we have identified-and potentially the scale of the problem, given the number of unpaid carers receiving an entitlement to this allowance-should be looked at by that working group? Full speech