BodiesRegulator
Scottish Public Services Ombudsman decision reports
Scotlandwww.spso.org.ukLast indexed 19 Aug 2026
Scottish Public Services Ombudsman decision reports is a regulator in Scotland. Institrace holds papers this body already publishes: agendas, minutes, packs, and related files from its public list.
Network
Seat requiredA signed-in seat draws the bodies, land titles and contracts connected to this record as a network. Every solid line is an attachment already in the index. Not a finding.
Start a trial
The catalogue on this page is public. Searching the papers, people, and companies already attached to Scottish Public Services Ombudsman decision reports needs a signed-in seat. Start a 14-day Researcher trial, or request a quote for a newsroom or a firm.
Papers by type
7 types · 325 papersRecent titles
15 most recent of 325Date is the meeting or pack date when the source gives one. An agenda can sit here before that day. A year-list page is not a meeting date. The day we indexed the file is not a paper date.
| Title | Type | Date |
|---|---|---|
| The Keeper of the Records of Scotland - Feb 2016 | FOI | 1 Feb 2016 |
| Q1 2016/17 (PDF) | Minutes | - |
| 2024-25 Customer Satisfaction Survey Annual Report | Accounts | - |
| 2024-25 Customer Satisfaction Survey Annual Report | Accounts | - |
| Complaints handling practice guide for dealing with problem behaviour: How to re… | Unclassified | - |
| Complaints handling practice guide for dealing with problem behaviour: Complaint… | Unclassified | - |
| Mental Welfare Commission for Scotland - April 2021 (PDF, 189KB ) | Unclassified | 1 Apr 2021 |
| Health Improvement Scotland - April 2021 | Unclassified | 1 Apr 2021 |
| Care Inspectorate - Feb 2021 | Unclassified | 1 Feb 2021 |
| Q4 2015/16 (PDF) | Unclassified | - |
| Q2 2015/16 (PDF) | Unclassified | - |
| Q1 2015/16 (PDF) | Unclassified | - |
| Independent Customer Complaints Reviewers' report 2016/17 ( | Unclassified | - |
| Annual Customer Service Complaints report 2016/17 (PDF) | Unclassified | - |
| Q4 2016/17 (PDF) | Unclassified | - |
325 papers are in the index. This page lists the latest titles. Search the papers and the graph with a signed-in seat. A 14-day trial opens the index.
Start trialThis page lists 325 documents. 306 of those files have searchable text (94%). A title can appear here before the text is ready. Files labelled register for this body: 5 files. That label is the file type. It is not always a member declaration.
A document count is files we hold, not every paper the body has ever issued, and not a finding. Full text stays behind a signed-in seat. Logged-out visitors see titles and counts only.
Files come from the public papers page for Scottish Public Services Ombudsman decision reports. Unclassified means we have the file and have not yet labelled the type. A noisy title (navigation chrome, a licence bar) is left over from the body's own website, not a decision of the body.
We only index public bodies. A supplier, developer, or care-home company appears when a public paper or a published identifier attaches it. We do not run a private-company directory. We do not hold every committee that never published a public list. We do not hold a complete register of interests unless the body published those files. We do not hold patient records, case files, or a private-company directory. Court judgments are not loaded.